What Information We Hold and Why
When you open an account, we collect the details you submit during registration — your name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Each time you make a deposit or request a withdrawal, our system logs the transaction
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reference, wallet number, and timestamp so we can verify the transfer and resolve any disputes. We also collect device and session data — your browser type, IP address, and pages visited — to keep your account secure and detect unusual activity. If you contact our support
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team, the conversation is stored so we can follow up accurately. We do not sell your personal data to third parties. Sharing happens only where required by applicable law, with payment processors who handle your bKash, Nagad, or Rocket transactions, or with fraud-prevention services that help
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protect your account. Your data is stored on secured servers with access restricted to authorised personnel. Availability of our service, and the data rights that apply to you, depend on your local law and the eligible regions in which you access the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.